Section
1
Introduction
Section
2
Configuring for First Use
Section
3
Changing
Admin Password
Section
4
Creating Accounts
Section
5
Global Component Settings
Section
6
Backups
Section
7
Log Files
Section
8
User Interface Settings
Section
9
Database Connections
Section
10
Non-Standard Ports
Section
11
Firewalls
Section
12
SSL
Section
13
Tracking and Recipient Profiles
Section
14
Editing INI Files
Section
15
Distributed Components
Section
16
User Interface Branding
Section
17
Evaluation Mode
Section
18
International Character Sets
Appendix
A
Standard Default Ports
Section
1
Introduction to LISTSERV® Maestro Administration
Designed specifically to work with LISTSERV® 1.8e (or later) and LSMTP® 1.1b (or later), LISTSERV Maestro allows users to easily create and send personalized e-mail messages using a Web interface. Incorporated into this powerful tool is a tracking component that can collect data every time a recipient opens an e-mail message or clicks on a URL contained within the message.
The LISTSERV Maestro program is comprised of three components that work together:
- The Administration Hub – Controls all user and program settings. It is the central component that stores registry and account information. It is accessed both by the Maestro User Interface and by Maestro Tracker to validate login information. It has its own administrator user interface.
- The Maestro User Interface – The actual user interface. Individuals and groups use it to create and distribute customized e-mail messages. It is also used to access, view, and download the collected tracking data.
- The Maestro Tracker – Receives and compiles tracking data from delivered e-mail messages.
In addition to LISTSERV Maestro's three components, LISTSERV Maestro also relies on the existence of two other extenal components:
An installation
of LISTSERV® 1.8e (or later).
An installation of
LSMTP® 1.1b (or later).
These
two components must be configured to work together.
It is also possible to connect LISTSERV Maestro to a separate database installation. LISTSERV Maestro can use a separate database to store its own internal data as well as to select recipient lists from database tables. LISTSERV Maestro can connect to several databases in this way. Supported databases are:
- Oracle® 8i and compatible versions
- DB2® V7.2 and compatible versions
- MySQL™ 3.23.42 and compatible versions
- SQL® Server 7.0 and 2000
The three LISTSERV Maestro components, the two external components, and the optional database may be installed on any combination of hosts, from one single host shared by all components to six dedicated hosts, one for each component. For more information on host restrictions, installing Java, installing LISTSERV Maestro, and starting and stopping the LISTSERV Maestro service, see the LISTSERV Maestro Installation Manual.
To access LISTSERV Maestro, administrators and account holders must use Microsoft® Internet Explorer version 5.0 or higher operating on a Windows platform. Internet Explorer operating in a non-Windows environment and other browser programs may not be fully compatible with this version release. It is important to note that recipients of e-mail being tracked by LISTSERV Maestro may use whatever browser they wish to access the URLs contained in the message. Tracking will occur no matter which browser is used by e-mail recipients.
1.2 Accessing the Hub Administrator Interface
Once the program has been installed, set IE 5.0 or higher to http://Your_LISTSERV_Host/hub A shortcut for this address will appear in the Windows Start Menu under “Programs -> L-Soft Application Server”. A password will need to be entered in order to log in and access the program. The default administrator password after a fresh installation is "admin".
1.3 Understanding the Hub Administrator Interface
The opening screen of LISTSERV Maestro’s Administrator interface contains various sets of functional and navigational icons. At the top right corner of the screen there are three small icons:
|
|
Home - Brings the user back to the first screen, or LISTSERV Maestro home page. |
|
|
Log out - Ends the LISTSERV Maestro session and closes the account. |
|
|
Up one level - Brings the user up one level in the program, not necessarily back to the previous page. |
 |
Help - Provides access to page specific online help. |
The center of the screen contains large icons that represent the major functions of the Administration Hub. These icons are repeated down the left side of most screens for navigational purposes.
Figure 1 Administration Hub Home Page
