Technical Support

Every Purchase Backed Up by World-Class Support

Expert Support

Expert Support

Our support team members are seasoned experts with decades of experience and can help with your challenges, no matter how complex.

In-House Team

In-House Team

Rest assured that you'll never be transferred to a third-party call center. With digital and on-call support, our in-house team has you covered.

Fast Response Time

Fast Response Time

We pride ourselves in our prompt response times to get your questions answered and problems solved as quickly as possible.

Included with Yearly Renewal


Technical Support
Technical Support
Technical Support

Whether you're a technical veteran or new to LISTSERV, our support team can work with you to provide competent and timely assistance with any technical obstacles you may face.

Manuals
Manuals
Manuals

All LISTSERV users can view or download detailed manuals that provide in-depth information about various topics, including installation, configuration and list management.

Video Tutorials
Video Tutorials
Video Tutorials

Our Learn LISTSERV and Learn LISTSERV +Maestro video tutorials offer visual step-by-step guides to help users accomplish common tasks.

White Papers
White Papers
White Papers

Our staff frequently publishes detailed white papers to educate about topics such as email list management, email marketing and the most effective ways to use our software.

User Forums
User Forums
User Forums

LISTSERV is all about fostering online communities. As a customer, you'll get access to online forums to ask LISTSERV peers any questions you may have about the software.

Tech Tips
Tech Tips
Tech Tips

Our tech tips are a series of write-ups to give LISTSERV and LISTSERV +Maestro users tips and tricks on how to use the software in the most effective ways.

Additional Services

Meet
the
Team

Every groundbreaking software begins with a series of small ideas that are combined into an all-inclusive one. At L-Soft, we wanted to change how people see the concept of email list management by offering a simple and user-friendly platform they can trust. Our team of incredibly bright-minded individuals have dedicated an immense amount of time and effort to ensure that your email list communication is easier than ever.


Meet the Team: Justin

Justin
Software Support Engineer

Meet the Team: Yasmine

Yasmine
Sr. Software Support Engineer

Meet the Team: Kaiwei

Kaiwei
Jr. Software Support Engineer




LISTSERV software gives us the flexibility to accomplish whatever we need, and the support provided by L-Soft's knowledgeable and very helpful staff – a staff that apparently never sleeps – has been invaluable.

Karen Reznek – ICORS