At L-Soft, we are committed to the protection of your privacy and personal data. As a subscriber of our email lists, visitor to our website, or customer of our products and services, you decide what information to give us. Any information that you provide will be held securely and in accordance with the legal regulations of data protection and electronic communication.
In accordance with our corporate policy, L-Soft pledges that it will never release, sell or trade your personal information without your consent. An exception must be made if we are required to do so by law or in the unlikely event of a sale of the business or transfer of assets.
The information that we gather falls into two categories:
Our privacy policies provide important disclosures and details regarding our usage of your information.
L-Soft has always been a strong advocate of permission-based email list communication. Our email list management software LISTSERV® has supported the opt-in function since 1986. In 1993, LISTSERV became the first software to introduce double opt-in, now an industry standard for email list subscriptions, which requires subscribers to respond to an email confirmation before being subscribed to a list. LISTSERV was also the first software in the industry with a spam filter and built-in virus protection. Our products are designed to put users in control of their own personal information.
L-Soft collects personally identifiable information to serve email list subscribers in the most effective and efficient manner possible:
L-Soft complies fully with the federal CAN-SPAM Act of 2003, EU Directive 2002/58/CE on Privacy and Electronic Communications, and the EU General Data Protection Regulation (GDPR). For more detailed information on data protection regulations, please see the legal framework section.
L-Soft keeps your data accurate to the extent that you provide us with the information needed to do so. If your data changes (e.g. new email address), then you are responsible for notifying us. Upon request, L-Soft will provide customers with information about whether we store, or process on behalf of a third party, any of their personal data. L-Soft may use personal data to comply with legal obligations, resolve disputes, prevent abuse and enforce agreements.
As is standard practice on many websites, L-Soft logs non-personally identifiable information about site visitors to analyze website traffic. This information is not routinely tracked to individual site visitors. It is only viewed and analyzed in aggregate form except in special cases, such as responding to Internet-based attacks.
2. Processing of Personal Data
L-Soft may collect personal data directly or indirectly from customers or from L-Soft affiliates. L-Soft also collects information while conducting our business operations or in furtherance of our legitimate business interests that could lead to the incidental collection of personal data. L-Soft uses personal data for legitimate business purposes, including to:
3. Data Security
L-Soft uses reasonable efforts to maintain the integrity of personal data. L-Soft also uses reasonable safeguards designed to protect against the loss, misuse and alteration of data that we maintain. All electronically stored personal data are kept on a secure storage system that cannot be accessed from the Internet (DAS or SAN). In the unlikely event of a data breach of personal data, L-Soft will analyze the impact and notify the affected customers without undue delay.
4. Personal Data Rights
EU individuals have a right to access, change or delete their personal data. The most expedient method is to contact the data controller directly. Upon reasonable request and to the extent the request does not compromise the protections set forth in this Policy, L-Soft will facilitate a response by forwarding a GDPR-related request to the pertinent customer (controller). If you have a request concerning your personal data held by L-Soft as a processor of such data, please contact us at:
For more information about GDPR, visit:
L-Soft welcomes your comments regarding these privacy statements. If you would like to know what L-Soft email lists you are subscribed to or to submit questions or comments, feel free to contact us at: firstname.lastname@example.org. Your feedback will help us improve our service to our customers.
LISTSERV is a registered trademark licensed to L-Soft international, Inc.
See Guidelines for Proper Usage of the LISTSERV Trademark for more details.
All other trademarks, both marked and unmarked, are the property of their respective owners.