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From universities and research labs to global nonprofits, LISTSERV® connects people who share knowledge, solve problems and move their work forward through clear, dependable and independent email communication networks – all from one trusted platform.
L-Soft is always happy to hear from our customers. If you would like to showcase your email list initiatives and participate in a case study, please contact us. The process is quick and easy, and you will, of course, be able to edit and approve the case study before publication.
L-Soft Marketing |
Where knowledge circulates and collaboration scales
LISTSERV keeps academic communities connected – from national research networks to campuswide communication – with dependable exchange and searchable, long-term archives.
Jisc is a leading non-profit that supports and champions the use of digital technologies in UK education and research. JISCMail lists provide a way for people working in UK education and research to engage, connect, collaborate, discuss, share and champion the work that they're involved in. The JISCMail lists are also used by Jisc itself as a key tool to support the projects that the organization manages. Numerous Jisc-funded projects also use JISCMail lists to connect and communicate with project partners, teams and other contacts. JISCMail hosts the mailing lists for a wide range of national entities as well as for national initiatives in the UK.
Challenge:
A prestigious non-profit needed to run a very large-scale email list operation, with 20 years of archives, 9000 lists and a growing group of 1.36 million subscribers, and continue providing high-level technical support to list owners and others without a dedicated technical team.
Solution:
ListPlex® email list hosting service.
Benefits:
With ListPlex as a key tool, JISCMail achieves its core mission of serving as a leading forum for people in UK education and research to connect and collaborate with one another and to champion their work. JISCMail's day-to-day, high-volume subscriber email traffic runs smoothly and at top speed with the ListPlex cloud hosting service. The JISCMail Helpdesk, which assists list owners and subscribers with a wide range of questions, has access to a dedicated support team at L-Soft for quick resolution of any issues beyond its own parameters, ensuring that its wide user group's needs are always met.
"The hosted solution works for us. We need to keep costs down, and this option means we don't have to have a dedicated technical team for JISCMail."
Lisa Vincent
Operations Manager
JISCMail
Katholieke Universiteit Leuven is the largest university in Belgium with approximately 28,000 students and several thousand staff members. In nearly every scientific domain the K.U. Leuven has top quality teachers, researchers and students. In this globalized world, promoting the continuing exchange of knowledge and expertise on an international level remains one of the strengths of the university.
Challenge:
Finding a trusted solution that meets the complex communication needs of an extensive university and that will stand the test of time.
Solution:
LISTSERV® email list management software.
Benefits:
The university's LISTSERV email list network is becoming an integral part of its organizational core. Using a simple script, lists are automatically maintained from the databases of students, personnel, alumni and others. Email and mailing lists are the primary means of communication among this massive institution.
"One of the main benefits of LISTSERV is that it has enough features to protect lists against any possible misuse or error such as loops, duplicate postings, spam, viruses, or unauthorized senders. Another advantage is that the maintenance of LISTSERV and our nearly 7,000 lists takes only five percent of a system administrator's time."
Herman Van Uytven
Manager of Intranet Development Team
Katholieke Universiteit Leuven
The mission of Syracuse University is to promote learning through teaching, research, scholarship, creative accomplishment and service. The university's vision is to be the leading student-centered research university with faculty, students and staff sharing responsibility and working together for academic, professional and personal growth.
Challenge:
A large university required email communication technology to keep up with its changing needs over the years.
Solution:
LISTSERV® email list management software.
Benefits:
Minimal time spent administering a large volume of lists as well as professional and personal appreciation for email list communication.
"I like working with L-Soft's software – for what it does, it is economical and effective. And despite the available complexity, most people seem to be able to use it, both as list members and owners."
Nelson R. Pardee
Computing & Media Services
Syracuse University
The Technion – Israel Institute of Technology is the oldest university in Israel. Since it was founded in 1924, some 50,000 students have earned degrees from this highly regarded university. Graduates of the institute hold key positions in public companies, industry and in Israeli universities.
Challenge:
No conceivable way to manually administer several thousand lists per year.
Solution:
LISTSERV® email list management software.
Benefits:
Increased communication between professors, lecturers, students and staff, resulting in more efficient faculty administration and far more accessible lecturers.
"L-Soft's LISTSERV HPO product and support excel in that they deliver fast, secure, flexible and feature-rich mailing list distribution capabilities. But I am probably biased, since I have been using it since the '80s."
Moshe Barak
Head of User Support Group
Taub Computer Center
Technion
Where missions stay aligned and communities stay informed
Professional bodies and nonprofits use LISTSERV to coordinate work, share expertise and keep members engaged with clarity and continuity.
The Association of Cancer Online Resources (ACOR), a non-profit 501(c)(3) corporation founded in 1996, is an umbrella organization created and run by volunteers. Started with the goal to foster free, timely and accurate information to cancer patients using the power of the Internet, ACOR is providing hosting services to a growing number of specialized Websites created by professional organizations and patients alike. ACOR operates the largest collection of cancer-related mailing lists on the Internet.
Challenge:
ACOR needed a timely and dependable method of connecting cancer patients, family members and the medical community through the association's online presence.
Solution:
ListPlex® email list hosting service.
Benefits:
ACOR has successfully launched 135 mailing lists that deliver more than 1.5 million messages weekly to more than 50,000 subscribers across the globe. LISTSERV® has enabled ACOR to offer free, timely and accurate information to cancer patients and build a bridge between the informed patient community and healthcare professionals.
"It is well known that electronic mailing lists are the most economical and effective means of global communication and information exchange between large numbers of people. Many people are benefiting from these lists, especially subscribers with a focus on rare forms of cancer, as well as those living in communities where resources are scarce."
Gilles Frydman
President
ACOR
AEGEE is one of the largest interdisciplinary student associations in Europe. It is represented by 15,000 students, active in 241 academic cities and in 40 countries. AEGEE is a secular, non-profit organization that is not affiliated with any political party and strives to promote a unified and tolerant European society. All projects and activities are based on its members' volunteer work.
Challenge:
To connect AEGEE members in 40 countries across Europe and to provide a solid platform for young Europeans to communicate and interact.
Solution:
LISTSERV® email list management software.
Benefits:
Quick and effective communication via numerous email lists.
"With the help of LISTSERV, we have not only managed to connect our members, but we've received services we had never expected, most noticeably the ability to filter and reject spam and the newly introduced support for DomainKeys."
Dilyan Palauzov
Mailing Lists Manager
AEGEE
The PracticeUpdate electronic newsletter – powered by L-Soft's LISTSERV® technology – is designed to meet the needs of practicing psychologists nationwide. It is emailed every three weeks by the American Psychological Association Practice Organization (APAPO) to 60,000 licensed psychologists and psychology graduate students who are preparing for practice.
Challenge:
To distribute an electronic newsletter offering resources tailored specifically for the professional practice community.
Solution:
LISTSERV® email list management software.
Benefits:
By using L-Soft's LISTSERV software to disseminate PracticeUpdate, APAPO shares important information with members in a cost-effective and timely manner and saves money on printing and mailing costs.
Ashoka is a non-profit organization designed to promote the profession of social entrepreneurship around the world. The network of people working toward Ashoka's goals currently numbers 1,100. These individuals, otherwise referred to as Ashoka Fellows, are from 38 different countries.
Challenge:
Lack of communication not only with Ashoka's 1,100 Fellows but also its large group of friends and supporters.
Solution:
ListPlex® email list hosting service.
Benefits:
Since ListPlex was first implemented, Ashoka has launched several successful mailing lists. Supporters and friends can now stay in constant touch with the organization.
"We are grateful for the L-Soft donation, which has been very helpful in strengthening the community of Ashoka Fellows and engaging Ashoka supporters. We look forward to the coming year, in which we plan to launch a Social Entrepreneurship News Service and several other regionally based Fellow discussion forums."
Stephanie Fischer
Ashoka
ICORS is a non-profit dedicated to assisting individuals and groups by offering support, information and community to people in need, including those affected by disability, family issues, health issues and other similar needs.
Challenge:
In moments of personal hardship, people often struggle to find trustworthy, compassionate support. Isolation can deepen the difficulty, leaving individuals and caregivers unsure where to turn.
Solution:
ListPlex® email list hosting service.
Benefits:
Through its LISTSERV-powered online discussion groups, participants gain not only practical guidance but also renewed hope, camaraderie and a sense of belonging. ICORS transforms digital communication into genuine community, helping thousands feel seen, supported and strengthened.
"When dealing with challenging issues, having a community that can provide support, information, advice and virtual handholding can be life-changing. When privacy is important, LISTSERV is superior to other forms of online community."
Karen Reznek
ICORS
The Sierra Club is a 600,000-member grassroots environmental organization. It is a nonprofit, member-supported public interest organization that promotes conservation of the natural environment by influencing public policy decisions: legislative, administrative, legal and electoral.
Challenge:
Manually administrated mailing list system excluded tens of thousand of club members from receiving timely information and participating in email discussions.
Solution:
LISTSERV® email list management software.
Benefits:
Management and subscription procedures of mailing lists are simple and flexible, leading to increased growth and specialization of lists run on modestly priced hardware.
Special Olympics Maryland, Prince George's County (SOMDPG) is a local branch of Special Olympics Maryland. All of Special Olympics is a registered non-profit charitable organization. Special Olympics provides year-round sports training and competition for athletes with intellectual and neurological disabilities. At the local level, SOMDPG pays for the training venues, qualifiers, uniforms and equipment for the athletes. The local board members and all coaches are volunteers.
Challenge:
To find a way for SOMDPG coaches to easily communicate with their team families and for general information to quickly and easily reach every team.
Solution:
ListPlex® email list hosting service.
Benefits:
Coaches only have to store one address to reach their team families. Families can change their email addresses themselves when necessary. With the team lists configured as sub-lists under a master list, it is very easy to send information to all participants and avoid duplicate messages for subscribers on multiple team lists.
"My experience with L-Soft has been excellent. Customer support is top notch, and LISTSERV is a pleasure to use."
Karen Reznek
IT Support
Special Olympics Maryland, Prince George's County
United Way Worldwide is the leadership and support organization for the network of nearly 1,800 community-based United Ways in 45 countries and territories. Each United Way is independent, separately incorporated and governed by local volunteers. We envision a world where all individuals and families achieve their human potential through education, income stability and healthy lives.
Challenge:
A timely and cost-effective way was needed to communicate with United Way staff, donors, volunteers and those interested in knowing more about their communities in far-reaching corners of the United States and beyond.
Solution:
LISTSERV® email list management software.
LISTSERV® Maestro email marketing software.
Benefits:
An increase in United Way's capacity to share knowledge and best practices, and to bring together available resources to better serve the people in every community.
"The L-Soft products are cost-effective and easy to use. They empower users and owners to efficiently share and receive information through ongoing discussion, alerts and newsletters."
Nicole Haynes
Manager
United Way Online
Where expertise meets ongoing dialogue
In specialized fields, from environmental sciences to sector-specific associations, LISTSERV offers a focused space for substantive discussion and shared learning that lasts.
CrimEnet uses LISTSERV® email list technology to serve a vital purpose: solving crime. CrimEnet, which stands for Crime Electronic Network, is an online network connecting law enforcement personnel to improve crime solving through email list communication.
Challenge:
Law enforcement agencies are unknowingly dealing with perpetrators who have committed multiple crimes in adjacent jurisdictions. But they rarely have the time to communicate with one another to compare details about certain types of crimes, especially burglaries, to find patterns that might indicate a single perpetrator is responsible.
Solution:
ListPlex® email list hosting service.
Benefits:
The results attesting to CrimEnet's success include numerous suspects being taken into custody, arrest warrants issued and the recovery of stolen property.
GIST Support International (GSI) is an all-volunteer group of patients with gastrointestinal stromal tumor (GIST cancer), family members, friends and interested professionals. GSI's LISTSERV groups connect more than 4,000 subscribers who form an online community to share information about GIST treatment and to support each other in living with GIST.
Challenge:
The need for people around the globe with gastrointestinal stromal tumors (GIST), a rare cancer, and their caregivers to seek and share knowledge, support and community.
Solution:
ListPlex® email list hosting service.
Benefits:
GSI's 4,000 members have learned about GIST via LISTSERV groups throughout the life of the association, enabling the group to benefit more and more patients and caregivers. The group learned that there are many different types of GIST, depending on mutation, as well as different therapies, treatments and medication side effects. Group members also share support and how to deal with the emotional ups and downs that they experience.
"GSI (Gastrointestinal Stromal Tumor Support International) is truly a patient-driven organization, held together by the bonds of our email groups, which serve as our support system. Each and every person who associates with GSI through our LISTSERV discussions leaves a lasting piece of information and history for those who will follow in the future."
Ginger Sawyer
Board Member and Treasurer
GSI
Imagine being able to "pick the brains" of your professional peers from around the world, looking for everything from ideas on how to handle difficult cases to support for those days when only another in your field can truly understand your frustrations. The Lactnet list is such a place for professionals in the field of lactation education and support.
Challenge:
Health professionals who need access to the knowledge of others all over the world.
Solution:
ListPlex® email list hosting service.
Benefits:
Members are able to easily access list archives, and professionals can concentrate on doing their jobs while L-Soft keeps their resources safe and readily available.
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See Guidelines for Proper Usage of the LISTSERV Trademark for more details.
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