ListPlex Feature Checklist
Service and Technical Support
The ListPlex email list hosting service provides high performance and flexibility to meet your current and future needs. Our professional technical support services are always available for help and advice to keep your email lists running smoothly.
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| Custom Domain Name
ListPlex provides a dedicated virtual LISTSERV instance, using the customer's own domain name. This enables customers to seamlessly integrate their email lists with the rest of their operations.
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| Technical Support
The ListPlex service includes technical support from our seasoned experts, including deliverability and IP-reputation management, ensuring a hassle-free hosting experience.
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| Relocation Flexibility
Since L-Soft offers both licensing and hosting, the ListPlex service can be migrated from our servers and taken in-house with minimal effort and disruption or vice-versa.
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| Virtual Private Network1
A virtual private network tunnel allows customers to send and receive data in a flexible and secure way from anywhere in the world.
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| Custom Update Schedule1
Customers with change management requirements can schedule their operating system and L-Soft software updates on a time and day of their choosing.
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| Custom Software Installation1
Custom software, including databases, can be installed on the virtual hosting server upon request.
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| Custom Script Development1
Custom script development is available upon request for customers with special requirements.
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1 With ListPlex Dedicated. Additional charges apply.
List Management and Archives
The web interface and automated email list, subscriber and bounce management save you time and make list administration a breeze. Searchable list archives are easily accessible and available in multiple viewing modes depending on the purpose of your list.
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| Web Interface
The responsive web interface greatly simplifies email list management, allowing list owners to control their lists from anywhere and on any device, including tablets and smartphones.
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| Support for All List Types
ListPlex supports all types of mailing lists, including email newsletters, announcement lists and both moderated and unmoderated discussion groups and forums.
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| Flexible List Security Options
ListPlex includes flexible list security options. Email lists can be completely open to the public or closed so that only the list owner can add subscribers.
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| Moderation Sharing
ListPlex allows for moderation sharing, which means that moderation duties can be shared among multiple designated moderators.
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| Searchable List Archives
ListPlex automatically maintains searchable message archives for subscribers with three viewing modes to choose from (Classic, Forum and Blog View).
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| RSS Support
ListPlex allows subscribers to view the list archives using an RSS reader. RSS abstracts are generated automatically from the text of the message, or they may be specified explicitly.
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| Automatic Subscription Handling
ListPlex allows people to automatically subscribe, unsubscribe and maintain their subscription settings on a single screen using the web interface.
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| Multiple Subscription Modes
Subscribers can select how they prefer to receive messages: as individual messages that are distributed as soon as they come in or as periodical digests or indexes.
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| Double Opt-In Support
ListPlex supports the double opt-in subscription procedure. Once a person requests to subscribe to a list, a confirmation email is sent to the supplied email address asking the person to verify the request.
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One-Click Unsubscribe 
ListPlex supports RFC 8058, allowing recipient ISPs to place a one-click unsubscribe button in their email clients for an unambiguous way to unsubscribe from mailing lists.
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| Automatic Bounce Handling
ListPlex automatically takes care of email delivery errors or bounces, which saves time and eliminates the hassle of manually deleting subscribers.
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| Customizable Mail Templates
Mail templates, including subscription confirmations, welcome and good-bye messages and other administrative messages can be fully customized or translated.
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| Content Filter
The content filter can be configured by the list owner to automatically reject messages with unwanted or inappropriate content from getting posted to a list.
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| Attachment Filter
The attachment filter allows list owners to determine which types of attachments are permissible and which types should be filtered and denied.
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| Topics
Topics allow list owners to establish sublists based on a narrower aspect of the subject matter. Subscribers can then subscribe and only receive messages related to topics of interest.
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| Superlists and Sublists
ListPlex supports superlists, which are container lists for a set of sublists. When posting to the superlist, the message will be distributed to all subscribers of the sublists with duplicates automatically suppressed.
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Configuration and Reports
Easy configuration and comprehensive reports on list activity keep you in full control of your email lists at all times. Full user interface customization is available to support your brand and graphic profile, adding familiarity and trust for your subscribers.
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| List Owner Dashboard
The list owner dashboard provides at-a-glance information about lists, including a customizable list configuration report and information about messages awaiting moderation.
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| List Administration Wizard
The list administration wizard provides list owners with a user-friendly interface for modifying list configuration settings without the need to learn complicated list configuration paramaters.
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| List Reports
Administrators and list owners can generate customizable reports and manage the configuration of all lists and subscribers on a single screen.
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| Subscriber Activity Reports
ListPlex can create subscriber activity reports that tabulate the number of posted messages, subscriptions and signoffs as well as other subscriber activities.
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| Customization Interface
The customization interface makes it easy to customize the web interface and list archives to reflect an organization's brand for a unified visual profile and an enhanced user experience.
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| GDPR Reporting Tool
ListPlex comes with a companion script to help organizations with EU GDPR compliance. The script scans all list archives, changelogs and subscriptions, producing a report that lists every instance of an individual's personal data on the server.
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Content Development
The newsletter library and builder make it simple to create customized and branded HTML newsletters without any coding. The fully responsive message templates adjust to screens of any size, providing a smooth and enjoyable reader experience.
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| Message Posting Interface
The message posting interface allows subscribers to easily post messages to a list and upload attachments. It includes an integrated visual editor for easy creation of HTML content.
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| HTML Newsletter Library
ListPlex comes with a library of more than 75 responsive newsletter and announcement templates, offering a variety of layout styles and color schemes that can be used as-is or modified as needed.
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| HTML Newsletter Builder
The newsletter template builder allows list owners to design eye-catching and fully responsive HTML newsletters and announcements without coding experience.
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| Message Scheduling
The message scheduling option allows senders to schedule the delivery of their newsletters and announcements at a specific time and date, without having to be present at the time of delivery.
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| Message Testing
ListPlex allows list owners to send formal test messages of their newsletters before delivery and to run a content analysis to evaluate the likelihood that the message will be viewed as spam by receiving mail systems.
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| Easy Compliance with Anti-Spam Regulations
ListPlex makes it easy to comply with typical anti-spam regulations in different countries, including the EU GDPR. Contact details, legal information and unsubscribe links can be automatically added to all messages for full compliance.
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Deliverability and Security
The cutting-edge deliverability and authentication features of ListPlex ensure that your messages reach their destinations, and the built-in virus and spam filters keep your lists and subscribers secure.
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| Full Server Redundancy
The ListPlex service is run on a cluster of servers, which provides the best possible reliability through a redundant system that never goes down.
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| Integrated Virus Protection
ListPlex is the only hosting service of its kind with built-in virus protection. The system scans all messages for viruses before delivery, offering another layer of email list and subscriber inbox protection.
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| DKIM Support
ListPlex supports DKIM, which is a cryptographic authentication solution that adds signatures to email messages, allowing recipient sites to verify that the message was sent by an authorized sender.
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| DMARC Compatibility
ListPlex discussion lists allow private replies and are fully compatible with subscribers whose email providers have implemented aggressive DMARC policies.
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| Built-In Blacklist/Whitelist
ListPlex offers an integrated blacklist/whitelist system, which list owners can use to reduce the amount of spam reaching their lists.
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| Spam Feedback Loops
ListPlex can automatically process spam feedback loop reports and implement the actions required by the whitelist agreement of the recipient site.
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| Captcha Support
ListPlex offers built-in support for multiple Captcha solutions to secure the public login, new password and subscription functions for an added layer of protection from bots.
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| Rate-Limiting
The configurable rate-limiting settings can be used to safeguard the web interface from bots and abuse.
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| Access Restriction by IP Address
As an extra security measure, customers can limit access to the web interface and list archives to a local domain area or to a specifically defined range of IP addresses.
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1 With ListPlex Dedicated.
ListPlex Overview Feature Checklist
Service Pricing Technical Support Renewal Details
Dedicated Service Emergency Notification
ListPlex Demo Request Information
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See Guidelines for Proper Usage of the LISTSERV Trademark for more details.
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