LISTSERV at Work
Issue 4, 2025
LISTSERV® at Work
Tackle Message Overload In Higher Education with LISTSERV

By Susan Brown Faghani
Manager, Marketing and Sales Communication, L-Soft
The start of a new academic year brings excitement – and a flood of messages. Students, faculty, researchers and alumni are inundated across email, chat and social media. LISTSERV helps universities cut through the noise with structured, targeted communications that build clarity, not clutter. Did you know that LISTSERV has been powering higher education around the world for 39 years and counting?
Tackle Message Overload In Higher Education
GET INSPIRED

Email Analytics 101: Turn Your Data Insights into Action

By Jani Kumpula
Senior Webmaster/UI Designer, L-Soft
Email newsletters and outreach campaigns are highly trackable, which is one of the main benefits of email as a communication channel. Let's take a closer look at email tracking and analytics, including the data that you can gather and how you can take advantage of these insights to improve your communication strategy and boost your results.
Email Analytics 101: Turn Your Data Insights into Action
LEARN MORE

LISTSERV Tech Tip
Q:
How does LISTSERV archive its messages and how do I export them?
By Jacob Haller
Senior Support Engineer, L-Soft

Ever wondered how LISTSERV stores your list messages or how to export them for use elsewhere? This tech tip breaks down the archive file format and naming convention and provides practical guidance, examples and links to official documentation to help you understand and work with the archive format in LISTSERV.
LEARN MORE
Email How-To Tip
Q:
How do I plan and schedule my communications with the visual calendar?
By Robert Graf-Waczenski
Senior Applications Programmer, L-Soft

Whether you're sending newsletters, sharing research findings or conducting email outreach campaigns, timing is everything. The new Calendar View in LISTSERV Maestro 12.0 transforms how organizations plan and schedule their email campaigns, making it easier to visualize, coordinate and execute outreach efforts.
LEARN MORE

Sharpen Your Email Strategy with a New Learning Series

By L-Soft Staff
We're excited to let you know that L-Soft has launched its new Email Insights learning series. By signing up, you'll receive one focused message each week for 10 weeks, packed with key concepts, insights and best practices. This new course is designed to be universal and freely accessible as a long-term resource for communication professionals of all levels.
Sharpen Your Email Strategy with a New Learning Series
SIGN UP TODAY

Turning Questions Into Collective Knowledge with LISTSERV

By L-Soft Staff
As a subscriber, you're already familiar with the value of LISTSERV discussion forums – moderated spaces for dynamic Q&A, knowledge sharing and community building. Do you know someone who could benefit from these types of forums? Share this timely infographic with your peers and colleagues to help them discover the power of LISTSERV communities.
Turning Questions Into Collective Knowledge with LISTSERV
VIEW INFOGRAPHIC

Have You Upgraded to LISTSERV 17.5 Yet?

By L-Soft Staff
LISTSERV 17.5, a major new version, was released late last year and features must-have security, accessibility and usability improvements, including Captcha and SSO/SAML support. If you haven't had a chance to upgrade yet, now's the perfect time. Visit the Upgrade Center for details or contact our team. We're always here to help.
Have You Upgraded to LISTSERV 17.5 Yet?
VISIT UPGRADE CENTER

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