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       Section 1 
        Introduction 
      Section 2 
        The Maestro Interface 
      Section 3 
        Defining a Job 
      Section 4 
        Defining Recipients 
        4.1 Options  
          
        
        
      4.2 Source Reaction 
        to Previous Job 
        4.3 Source Details 
        4.4 Recipients Details 
        4.5 Summary 
      Section 5 
        Defining Content 
      Section 6 
        Defining Tracking 
      Section 7 
        Sender and Delivery Options 
      Section 8 
        Outbox 
      Section 9 
        Delivered Jobs 
      Section 10 
        Reporting and Statistics 
      Section 11 
        User Settings 
      Appendix A 
        24 Hour Clock 
      Appendix B 
        International Character Sets 
      Appendix C 
         Comma Separated Files 
      Appendix D 
         AOL Rich Text 
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       Section 4 Defining Recipients of an 
        E-mail Job 
      The next step in creating an e-mail job is to define or 
        select the recipients of the message. Recipients can be selected from 
        a past job or a new recipient definition can be created. LISTSERV® 
         Maestro also gives the user the option of eliminating duplicate 
        recipients based on e-mail address or other unique column 
        identifiers.  
      Generating a new recipient definition is a multi-step process. 
        The recipients definition wizard is composed of the following steps that 
        will guide the user through the process:  
      
        - Options  Deciding where the recipient data will 
          come from.
 
        - Source - Selecting the source information and/or 
          uploading a source file from which the recipient data will be generated.
 
        - Source Details  Interpreting the recipient data 
          file into labeled columns such as name and e-mail address.
 
        - Recipient Details  Adding or editing header information 
          (labels for columns).
 
        - Summary  Displaying the interpretation of the 
          recipient data in a table for review.
 
       
      Depending on the selection of options for each step, subsequent steps 
        and options will become available. 
      4.1 Options 
      The first screen that opens in the define recipients process 
        is the "Options" screen. There are six options that can be selected 
        to define the source for a recipient list: 
      
        - New Recipient Definition  Creates an original 
          recipient list for the job from data generated from one of the following 
          selections: 
 
        
          - "Upload a Recipients Text File"  A text file 
            uploaded into the system defines Recipients.
 
          - "Select Recipients From a Database"  Recipients 
            are defined by a LISTSERV Maestro defined database that is connected 
            to by a plugin installed and configured by the LISTSERV Maestro system 
            administrator.
 
          -  "Send to an Existing LISTSERV List" - Recipients 
            are defined by a LISTSERV list. The list is owned by the e-mail address 
            registered for the LISTSERV Maestro account. The LISTSERV site administrator 
            or the LISTSERV Maestro system administrator must configure this set-up.
 
          -  "Let LISTSERV Select Recipients From a Database" 
            - Recipients are defined by a database that has been configured so 
            that LISTSERV has direct access to it.
 
         
        - Use Recipient Definition from Job  Recipients are copied from 
          a previous job, including all the recipient details such as LISTSERV 
          list options and so on. Select the previous job using a pull-down menu 
          listing the jobs available.
 
           
         
                    - Determine Recipients Based on Reaction 
                         to the Job  Recipients are selected based upon a 
                         defined action they performed in a previous job. Select 
                         the previous job from the pull-down menu. This option 
                         can only draw recipients from jobs with personal tracking, 
                         and where the recipients were defined using "Upload 
                         a Recipients Text File" or "Select Recipients 
                         From a Database."
 
       
      Select either "New Recipient Definition:" and click the option 
        button next to where the recipient list will be generated, "Use Recipient 
        Definition from Job:" and choose a job from the pull down menu, or 
        "Determine Recipients Based on Reaction to the Job:" and choose 
        a job from the pull down menu. Click Next -> to continue. 
      The <- Back and Next -> 
        buttons navigate to the previous and following pages, automatically saving 
        any changes on the current page. Click on any active link to go immediately 
        to that screen, saving any changes to the current page. Click Cancel 
        to close the wizard without saving changes and return to the Workflow 
        or Summary diagram page. 
      Caution: Do not use the browsers back button to 
        navigate within the program because entries may not be automatically saved. 
      Figure 8 Define Recipients 
        Options Screens 
        
        
       
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