Table of Contents

Section 1
Introduction to LISTSERV^® Maestro

Section 2
Understanding the LISTSERV^® Maestro Interface

Section 3
Using LISTSERV^® Maestro to Define an E-mail Job

Section 4
Defining Recipients of an E-mail Job

Section 5
Defining and Editing Content for an E-mail Job

Section 6
Tracking

Section 7
Sender and Delivery Options

Section 8
Outbox

Section 9
Delivered Jobs

Section 10
Tracking Statistics and Reports

Section 11
User Settings

Appendix A
 24 Hour Clock Time Conversion Table

Appendix B
 E-mail and International Character Sets

Appendix C
About Comma Separated Format Recipients Files

Appendix D
AOL Rich Text Format

About This Manual

Every effort has been made to ensure that this document is an accurate representation of the functionality of LISTSERV^® Maestro. As with every software application, development continues after the documentation has gone to press, so small inconsistencies may occur. We would appreciate any feedback on this manual. Send comments by e-mail to: MANUALS@LSOFT.COM

The following documentation conventions have been used in this manual:

• Quotations from the screen appear in italics enclosed within quotation marks.
• Clickable buttons within the Maestro User Interface appear in bold.
• Clickable links within the Maestro User Interface appear in bold.
• Directory names, commands, and examples of editing program files will appear in Courier New font.
• Emphasized words or phrases will be underlined.
• Some screen captures have been cropped for emphasis or descriptive purposes.